Customer Testimonials
Ask for Halim if you plan to purchase a car, best experience, straight answer not pushy.
After a I was contacted by the GM THE DEALERSHIP really went above and beyond to help solve my problems. I was treated with the upmost respect. They really went from -3 to a 7. I left satisfied and happy! Thank you guys for making it right!
Great experience- Gave us a good deal and the finance team that is normally super pushy and annoying at most dealers were outstanding to deal with. Great sales team. Place has a comfortable waiting room for service. If you need a car talk to Halim, he is a great guy. We went in 2 or 3 months ago just to look and we told him that. He took his time with us and was a wealth of information. We went in a few days ago and he remembered us. Just a note but I wasn’t dressed like I was ready to ...
Well Gettel dealerships are Fantastic!! The ONLY complaint that I have is there REDICULAS POLICY on there drop off policy!! I mean WHO can go without there car??? I'm telling you it's REDICULAS!!!!!! But now the service that I got on my 2021 Hyundai elantra was Wonderful!! I can drive my car now an know that it's completely safe thanks to the techs a Gettel Hyundai!! Thank you guys!!!
Nice dealer, great costumer service. Hyundai have a great warranty on their cars.
Good morning, on Friday I brought my 2022 Hyundai Santa Fe in for an oil change. I was greeted by George who is the service lane manager who is very pleasant and friendly while my Santa Fe was being serviced. I took a walk around the showroom was greeted by Jay Alexander who is the manager. Jay made me feel very comfortable And said if there’s anything he could do while I’m waiting to let him know I fell in love with the 2024 Santa Fe went and got Jay who then introduced me to Michelle who is the vehicle ...
Service department is top notch! Easy to schedule, timely completion and great service and work! I would not hesitate to use them again and again for all of my maintenance and service needs.
Great service from the salesman Encho Enev. Did a great job explaining the basics of the car and infotainment system quickly and thoroughly. Very efficient in setting the car up for me as well as integrating smart phone and Hyundai services. The business person was equally helpful and efficient. This was by far the fastest car purchase and best service I’ve ever experienced. On top of this they had the best price. The car so far has meet and exceeded my lofty expectations. Great people service and car, couldn’t ask for more. You have to tryout the Santa ...
We haven’t bought a car in a long while, Kesha was great and very helpful making the process easy. We highly recommend her and all the other people at gettel Hyundai of Lakewood. Thank you, I ❤️my car!
We are totally happy with our experience with Michelle Agosto in selecting our new Genesis. She is knowledgeable, and didn't bug us waiting for us to make our decision.
Brandon in the service department is my go to rep for all of my maintenance needs. He’s always quick to respond and doesn’t push unnecessary services. I appreciate his honesty and professionalism.
I received my dream car. I love it. The service was incredible before and after I purchased the used car thank you.
Let me start off by saying, this place is absolutely AMAZING! The level of professionalism and hospitality is beyond expectations - the showroom is beautiful and very inviting. I have purchased a fair amount of vehicles for myself in the past, with Hyundai’s being my most recent purchases, each being from different Hyundai dealers around central FL and Gettel of Lakewood provided the most pleasant experience…by a long shot. I live in Orlando and was helping my mom look for a vehicle online and this location popped up as a suggestion, and at first, I was hesitant about ...
I can't recommend Gettel Hyundai of Lakewood enough. I've purchased two vehicles from them in 2024 and both experiences were exceptional. My sales associate was Alan R. and I highly recommend him. He was easy to work with, and he was really on my side with the price negotiations.
My husband and I drove from Zephyrhills to this dealership because of good things we have heard from friends. We were not disappointed! Great dealership and couldn’t have asked for a better salesman! Halim was amazing and we definitely recommend dealing with him. So friendly, knowledgeable and caring!
Halim and Josh are great guys to work with!
Gettel Hyundai of Lakewood is amazing. All of the staff are caring and dedicated to help you find the right car for you or your family. Everyone there, particularly Ruben, Willie and Morgan, and Josh, went above and beyond everything to help my husband and I. We are thrilled with our Kona. And more critically, as “new Floridians,” and long time Hyundai fanatics, we have now found our dealership for all time!!! We appreciate everything about this dealership and recommend them highly to any of you out there looking to buy a car! They are the very best!! Thanks guys!!!
This is my 5th vehicle purchase with Gettel Hyundai of Lakewood. Every experience has been good but this time it was the BEST experience ever while purchasing anything! Bryan Davis went above and beyond to make sure I got exactly what I was looking for. Bryan was patient and felt like family the way he treated me and my children. Moving forward, I will always ask for Bryan Davis. I’ve never had such a smooth transaction as I did with him. Ashley Price in finance was top notch as well. She was also very engaged and felt like a ...
Ruben was an excellent Salesman....Not at all pushy to make a sale and was very helpful throughout the entire experience
Martha was very knowledgeable and a great salesperson… very special woman… friendly and caring
I had a great experience at this dealership, everyone there was super helpful and I will definitely be coming back in the future.
It was a Great experience everyone was super helpful and the whole process was very easy and they did a great job with my vehicle, will definitely be coming back in the future
My 2020 Tucson AC went out which is no bueno in Fl heat. I tried to make an appointment on line but couldn’t get in for two weeks! I called the service manager and talked to Carmelo Aponte. He said to bring it in right away. They had to get parts and do other services so it took a couple weeks but the fixed me up with a nice rental SUV with AC and took care of the bill. When I got my car back all the servicing was done, new evaporator in my AC, the motor in my power ...
The salesman Ruben was amazing really took his time explaining everything to us and Willie the sales manager and really helped us get to the numbers we wanted. Made it so simple and efficient
BEST car driving experience we've ever had! No pressure. Clear pricing. The team was friendly, polite and helpful! We'll be back for our next car!
Great experience from start to finish. I showed up with another car in mind at another dealership and was fully expecting to get some numbers from Gettel Hyundai of Lakewood as a bargaining chip at Gettel Hyundai of Sarasota. Instead, I got a much better deal on a better vehicle at Lakewood and purchased there instead. Minimal bargaining required, and they fixed up all physical concerns I had to make sure we were driving a safe car off the lot. Thank you!
I went to total of 4 other dealers that day and they were the ones who closed the deal. We told them we didn't want to haggle with prices and they delivered.
Specifically, I highly recommend Mr. Encho Enev who did a great job in his role as a salesperson.
(Translated by Google) Hello, I am very happy with my new purchase from Hyundai, thank you Daniela for the wonderful treatment, I am very happy, I highly recommend her to people who speak Spanish, please go with her, thank you (Original) Hola estoy muy feliz con mi nueva compra en hyundai gracias q Daniela x el maravilloso trato estoy muy feliz la recomiendo muchísimo a las personas q hablen español x favor vallan con ella gracias
Out of the 4 dealers I went to that day they gave me the best experience. I told them I didn't want to play money games and they delivered. The cox mazda and this dealer were the only 2 dealers that listened. The mazda was $1700 over what I expected and they would have priced matched however I already walked out so they lost the sell that hyundai took full advantage of. Bobs Volkswagen was the worst of the 4 dealers being $5000 over what could have been done.
Highly recommend if you are searching for your new car! Alan was the BEST!!!! Shopping for a new car with 2 energetic kids was not easy. Alan knew exactly what we were looking for and made this process so easy. He was accommodating and fast, allowing us to find the perfect vehicle for our family! Go here and ask for Alan’s help- you will be sure to find what you are looking for. Love our new Pallisade!
good service friendly and my car needs taken care of thanks
Sales person, Michelle, and service rep, Amy, were stellar. Paperwork all went well too in the Finance Dpt. Id recommend this dealership. And I love my Palisade.
I am so happy with Brandon and Gettel Hyundai of Bradenton. When my car needed repaired, Brandon kept me informed with what was going on and when it would be done and to my surprise, it was done a whole lot sooner than expected. Thank you so much Brandon.
I just recently came in to purchase a vehicle, and unfortunately something major came up last minute with My Business in TN and I could not do the deal. Marta the sales lady & Josh in Finance We’re extremely patient and very professional and we’re never pushy Even though they wanted to sell the vehicle, they understood my situation. Excellent people to work with I highly recommend them and when I am ready in the future, I will come see them. Blessings!
I have to give them props for staying loyal to customers who take a week to complete a car purchase. I was highly disappointed that someone beat me to the car I wanted, but it says a lot about a business that is willing to work with the slow pokes.
Michelle is super awesome to work with for a new car, best experience ever.
I want to give a huge SHOUT OUT to Brandon my service advisor at Gettel Hyundai. Brandon was extremely helpful and kind from the first time we spoke over the phone. He exhibited great customer skills and went above and beyond expectations. During this stressful time dealing with my car needing to be repaired Brandon assured me they would do everything they could to help me out in my situation and also provided me with transportation until my vehicle was fixed. Thanks Brandon and Gettel Hyundai.
Martha was wonderful so helpful and we appreciate her very much.
Brandon is amazing and made sure I got everything I needed and talked me through everything as well. Very efficient and made sure I was happy with the service!
Brandon is great! I went in for an oil change and I was out in no time. Extremely pleasant to work with.
Besides under construction it was a good parts visit.
Brandon was a fantastic service manager from beginning to end. Great attitude, totally available for questions, and made me feel like an important and cared for customer. Thank you, Brandon!
My Main service Dept contact was Carmelo Aponte. I found him to be extremely efficient in returning or taking my phone calls and texts. My car was tied up for 6 weeks. When I piked up my vehicle, the employee was very kind and gracious. I would recommend Hyundais to Everyone for their expert, quiet, engineering and ease of handling. My 2016 Hyundai Tucson, and my last 3 Sonatas were the best cars I ever drove! Keep up The great Work Hyundai and THANK YOU for a most enjoyable experience! JMD
I loved the salesman and had a positive experience, but 5 months later I still have not received my title.
I had Brandon as my service advisor for the first time. He made the irritation of having to drop my car for service very simple and was super easy to get ahold of. Give this man a raise! 👏🏽 He definitely went above and beyond to make sure everything was taken care of. I appreciate him for making service appointments less of a pain.
I brought my car in for service While having a bad day, I got the pleasure to meet Brandon, who was a pleasure too work with made my day a little better thank you
Jay and Michelle were amazing to work with! Very happy with my new purchase! Would highly recommend if you are looking for a new vehicle. Thanks!
Brian from West Virginia was super! Gina gave me a price via internet and Brian completed the transactional the dealership. You won't find a more positive person that makes sure your buying experience at that dealership is fulfilling and great. Can't say enough on how Brian handled the sale. Thank you
We Showed up and Alan straight away greeted us so nicely and got us to drive off with the car we were interested in. Ask for Alan if you come here! He was attentive, understanding and humorous! The car buying process was so smooth and easy! The finance manager was also patient and kind enough to wait till after closing to finish our deal! Thank you both!
Encho was easy to work with and very knowledgeable about the Santa Fe. I was replacing a totaled car and everything was done in a (mostly) timely fashion.
Willie was easy to work with. He is helpful and knowledgeable. The Finance Representative - Jor - was also easy to work with.
Great experience would definitely go back.
All very nice and helpful. Made everything easy to trade car in and lease our new car
Our total experience in dealing with Gettel Hyundai was excellent!
friendly, although under construction my husband and I were made comfortable.
Excellent service. Martha was very good with a fantastic training
Anahy was amazing and a great help. Team was good overall.
Very pleasing experience in buying a new Hyundai
Very efficient & accomadating. The manager went “ out of his way “ to find te car that I wanted. . The sales person was very polite.. I felt the negotiation was fair.
Michelle was great to work with and delivered everything she promised. We are delighted with our new Santa Fe hybrid.
My sales consultant, Oliver Calderon, was extremely helpful with any concerns I had. He handled himself very professionally. Overall a very positive experience!
excellent and friendly service. Addressed any questions, that were asked so I could understand the apps. and the different functions of my new car. Meagan took me on a test drive, to make sure I knew this.
Oliver is an amazing sales person. He takes the time to explain everything and is not pushy. A+ rating in my book!
I had a good experience with R salesman Jarrett. We R also enjoying R new Santa Fe.
I reached out to Hyundai after my Tucsons engine started knocking. Brandon helped me out, was communicative, quick to answer questions, ordered the parts quickly, and helped me get a rental car sorted out. Overall I had a good experience and I’m thankful for helpful people like Brandon 🙂
I am never one to write a review, but WOW was I impressed with this dealership BUT most importantly with Willie McNeal. He was patient, helpful, knowledgeable, understanding, and made sure I was comfortable and well taken care during the WHOLE buying process. If you are looking for someone to help you when buying a car, I HIGHLY recommend Willie. Thank you!
I am never one to write a review, but WOW was I impressed with this dealership BUT most importantly with Willie McNeal. He was patient, helpful, knowledgeable, understanding, and made sure I was comfortable and well taken care during the WHOLE buying process. If you are looking for someone to help you when buying a car, I HIGHLY recommend Willie. Thank you!
I just had a great experience helping my step daughter with buying her car. Willie Mc Neal truly had my step daughter's best interest in mind. He went above and beyond, getting her the best deal possible. It was extra challenging because of her credit but he found a way and for that we are thankful. Thank you Willie, job well done. Goes without saying I recommend him so if you get a chance look for him, you can't get better.
Another pleasnt buying experience at Gettel. Night and day different experience compared to another dealership/brand I will not mention here. Gettel is likely the first place I'll visit the next time I'm in the market for a vehicle.
Very pleased with the overall purchase experience
Anahy came up with a great car for us. She was very helpful with our purchase of the 2024 Tucson.. It was a very good experience!
Great dealership, friendly staff, our salesman Chad was very knowledgeable about the 23 Santa Fe we purchased and awesome to work with.
Great service. Repaired two items on used car purchased there.
Once again a great service experience from Devin and the service department at Gettel Hyundai Lakewood. Work completed on time and my Palisade given back to me cleaner (inside and out) than when I dropped it off (and I had the exterior washed the morning I dropped it off).
Great customer service experience during visit and worked out a good deal. I will definitely check them out again.
Megan made the buying process so easy. She’s very knowledgeable and everything went smoothly with her help I highly recommend her to anyone looking for a car ; she’s a true professional.
Friendly sales staff. Finance dept is a bit abrasive. Overall a nice dealership to shop for a vehicle new or used.