Customer Testimonials
Today was my first scheduled maintenance check. Your process is quick and painless. Your waiting area is pleasant, well stocked with amenities, your employees cordial. I would like to give a shoutout to Gregory. He treated me as if I were the most important customer there for service. Great people skills. I live 3 miles from Gettel's in Sarasota and was going to transfer there due to distance but Greg changed my mind.. Jeffrey DeHoff
Went to many different dealerships in Bradenton and Sarasota looking for a new vehicle. Across them all this dealership had the best sales staff out of them all. They were super transparent, easy to work with, fast and didn't make me wait around for pricing or managers, and most importantly helped me get the best deal possible through rebates, incentives, etc. to a deal I felt was very good to me. I had the pleasure of working with Martha Calero and the sales manager, nicest people ever. Highly recommend this dealership!!!
Excellent service. Alan Ragoonanan, Sales Representative, was stellar in assisting me with the purchase of my new vehicle. He kept me abreast in every step. He made sure the closing process was quick and smooth. Needless to say that the staff we interacted with were extremely welcoming and polite. Thank you so much for being patient with me and making the process of buying my car so smooth and pleasant. Thank you from the bottom of my heart! ❤️
Back in October I had taken my car (2018 Elantra) to the service department because my check engine light had come on. When we got there, everyone was kind and helpful, I don't want to take that away from them. But after they looked up "my" car info, they had told me it wouldn't be covered under warranty because I wasn't the first owner of the car. I had bought my car brand new, so this made no sense. When I had told them this, they were very adamant that I was in the wrong. So, ...
Was there a couple of days ago, had the awesome experience of working with James McCormick! He was very knowledgeable about my Tucson even though he deals with Genesis! I got my alignment and oil done in a very timely manner. I highly recommend you go see him! Thanks!
Many thanks to our wonderful Salesman Ty! We came in with me wanting a Santa Fe, but they have become so much bigger than I need, so he directed me to the new Tucson…perfect size for me. He was a joy to work with! He and Sales Manager Alan, made the buying experience fun (or as fun as it can be, lol). Oh wow…I absolutely LOVE my new Hyundai Tucson! The technology is amazing…I can even unlock/lock and drive it with just my Apple Watch! While I would normally take my purse with the car keys, ...
Just had to go in for a recall, but everyone was great. Allison was the service rep and she made everything easy and simple.
I looked at several used cars all over the state and ended up getting the best deal from Gettel Hyundai of Lakewood. I worked with Encho and he was very respectful and professional.
Devon, in the service department, went out of his way to make my girlfriends repair less stressful for her. She appreciated his patience with explaining the repairs and his courtesy!
Brandon is very knowledgeable and patient he saved me a lot of money during my car service. 🙂
Devin O'Brian was my point of contact when my Hyundai engine seized. He got me a rental car and had me back in my vehicle with a new engine in 10 days. I could not be happier with the outcome. Five star service by Devin. Gettel Hyundai of Lakewood has great customer service. Everyone, especially Devin, was very knowledgeable and friendly. Great job everyone!
I always have a great experience at this dealership. Scheduling maintenance for my Palisade is quick and easy, and the new facility is comfortable for those who choose to wait. Brandon is awesome and consistently goes above and beyond. He is incredibly knowledgeable, easy to talk to, and genuinely cares about making sure I’m informed about any potential issues or maintenance needs. He’s a key reason why I keep using this location for my maintenance needs.
I have had an occasion to deal with Devin Obrian a few times, mostly helping customers I have through the shop I work. Not only have a found Devin to be professional and friendly but the feedback I have gotten from my customers has always been favorable. I recommend Devin anytime a customer asks who they should see when they go to your store
I always ask for Devin in the service department because he is always attentive to my needs and always cares about what I have to say. Thanks for your kindness.
Very impressed with the level of service and professionalism I received from Devin O’Brian. Excellent customer service is hard to come by these days, and I will continue to return because of him.
I bought a tire and got an oil change from Gettel Hyundai on Wednesday. I was helped by the Assistant Service Manager Mr Brandon. He was able to get me in and out in a timely fashion. The next day my tire got flat due to a piece of metal going through my tire. I was able to make back to Gettel Hyundai in the mist of this. Spoke to Mr Brandon again and he was able to get me my spare tire on until he order my replace tire. Once the replace tire came in Mr Brandon immediately call ...
I was ver happy with Devin O'brain, he was at time for rhe appt, fast and knowledgeable
Brandon was amazing
I had my car serviced and Devin O’Brien was amazing! I would highly recommend.
I recently visited Gettel at Lakewood on SR 64 and had a wonderful experience especially with service manager Roberto. I bought certified pre-owned car from here 6 months ago and this was my first service with them. They took care of all needed to be done carefully and conveniently. Perfect place for Hyundai vehicles purchase and service.
Devin O'Brian at Gettel service department was exceptional
Brandon who works at the Service department was amazing!! Not only was he patient, understanding & kind, he went above & beyond to make sure I was taken care of & satisfied. If I could give him more than 5 stars I would! 💪🏼💪🏼💪🏼❤️🙏🏼
Great service from Devin O'Brian - he was helpful and knowledgeable in the service department. I would definitely recommend him and Gettel of LWR.
Brought my Sante Fe in for it's service. Devin has been my service contact for the past 2 years. He is a pleasure to work with and always keeps me informed of what's going on.
Thank you so much to Michelle and Morgan for getting me into a new car after mine was in and out of the shop. Brandon in service is awesome and took good care of me. Thank you guys.
Great service department. I had Ismael and he’s the best. I appreciate the attention to detail and he made sure we got everything done that was necessary. Thank you!
Devin O'Brian helped me tremendously, not to mention Madi from parts is an all around team player that was always going out of her way to make sure I was served
Like the ad on radio says, "Gettels got it" It's true. Just bought a new Santa Cruz pickup. 2nd car in 3 years from Gettel LR. From the minute you make your 1st contact, you'll be happy. 1st you'll meet Gina on phone, a very nice Brit lady. Next, you'll meet Marek, the sales manager, great guy! My salesman, Encho, awesome, no pressure guy. Brian, another great salesman & guy I met. Both Finance guys very nice, very efficient process, my guy was Josh. I'm a real customer, this is not a employee or ...
Devon in the service department went above and beyond to ensure I had a positive experience for my first service.
Had a great experience w service rep Devin today when dropping off my car for a tire fix! Quick and courteous.
Great experience with Devin O’Brien this morning. Excellent customer service & service appointment was quick & easy. Thank you!
Devin O’Brien provided excellent service with attention to details today. Very impressed with his informative and helpful knowledge and making sure I was comfortable while waiting for my vehicle. Will definitely continue with this service department and dealership. A++ today!
I purchased my dream car, which was a Genesis G90 all-wheel-drive, After the Purchase, I realized it a week later that it was rear wheel drive, It’s definitely a rare situation that this happens, but ended up being an honest mistake. When I brought it back, they didn’t make any excuses, Jay Alexander the manager took very good care of me during the whole process, communicated very well and made sure everything was reversed without me losing money, He even gave me a nice new loaner vehicle For a while until everything got reversed and completed. Johnny was ...
Devon was a great help
Devin O’Brian in service was courteous, helpful and efficient in helping us with our needs in servicing our Hyundai Santa Fe.
I brought my Hyundai 2014 Santa Fe Sport in for a problem with the windshield washer system requiring a full tank of fluid more than twice a week. Izzy was my service manager and he and technicians could not have done a better job. Izzy is polite, competent, and very knowledgeable. I was actually only halfway way home in a courtesy Uber car when Izzy called me to say that they had fixed the problem in under an hour. The technician had quickly found the washer pump to be defective, identified that you had a pump in stock, and replaced it. ...
Thank you to everyone at Gettel Hyundai for a great experience purchasing my new Hyundai. During my initial phone call with Morgan, I informed her that I was interested in a 2025 Tucson. She sent me all of the Tucson’s that were currently on the lot. I arranged a time to come in to see the cars that were of interest to me. When I arrived, I was introduced to my salesman Scott . They had the keys and the vehicles for me to look at all ready to go! I was so happy that I didn’t need to wait ...
Brandon Wanish took good care of me on a problem with my rear door on my Sante Fe. Appreciate his help
Izzy, great service, very little down time.
Devin was great to work with. Had a great experience will be back!
We experienced excellent service thank you Devin.
Rubin was a dream. He listened to what I needed .. ,I left with a beautiful Tuscon
Been going to Devin in service ever since another local dealer screwed me over. Great guy never sells you something you don’t need.
I just had my service completed, and it was done super quickly! Devin O’Brian is amazing—highly recommend!
Devin O'Brian, Assistant Service Manager, provided efficient and timely service. We’ve bought numerous vehicles from Gettel of Lakewood and always receive excellent service.
I made an appointment with Devin O'Brian to bring in my Hyundai today to replace an overhead map light and was very satisfied. He made sure that it was taken care of properly and timely.
Brandon was super helpful and great at explaining everything. Great to work with, highly recommend!
Great purchase experience and the 2025 Tuscon SEL is an exceptional value. The warranty cannot be matched.
Brandon has kept me informed of the parts that needed to be ordered and as soon as they arrived he called me. Customer service was exceptional. I would definitely recommend that anyone who needs any service from Hyundai dealer, go to Brandon you will not regret it.
Awesome car buying experience here. Bryan Davis was an excellent sales rep & Willie a manager for us. No pressure & we love our new Palisade SUV.
I had a excellent experience purchasing my new vehicle from Gettel Hyundai of Lakewood. My salesman Hector Navarro was very helpful and courteous. I would recommend him to my friends and family.
Great service, Izzy helped get my car running asap!!
Our Tucson SUV was due for routine maintenance and auto butler services. We also had other maintenance concerns which we outlined when scheduling. Upon arriving and through the assessment I was relieved by the information Devin O'Brian was able to provide. He took the time to listen to a 'kwirky' description and was able to address the matter. He followed up and helped us all with in the same day. Maintenance is a vital part of a car investment and Devin helps to ensure confidence in the process.
Brandon in the service department is the best of the best! He is 100% focused on us as a customer, making time for us whenever we need help. He is polite, professional and a true asset to the dealership. Brandon makes servicing our Tucson easy and painless. Thanks, Brandon! Jim and Pat Troeller
We appreciate the General Manager Jay Alexander, I have talked with and worked with many car dealerships and there has not been anybody better than Him. Thank you Jay
Devin from services was amazing! He checked on me multiple times and updated me throughout the process. He was so kind and professional & made my stressful day easy and smooth.
Ismael Irizarry, I do believe is one the best in the service department! the mechanics had wrong.
Great communication to find the car you want.
Brandon is service is great! Took care of some needed items on my service and was very low pressure. Definitely would recommend and make sure you ask for Brandon
Izzy great service thank you
Brandon was super nice, knowledgeable and professional! I always come to this location specifically to deal with him!
Just had my car serviced by Brandon. Definitely one of the best experience i’ve had with getting my car fixed. He was personable and fast. Got me in on a busy schedule. Surely recommend , these guys do a great job.
Had a great experience with Devin. Everything went smoothly and I was offered a much needed car wash. Thank you!
(Translated by Google) Excellent experience, thanks to the seller Rubén Díaz for providing me with excellent service with the purchase of my vehicle. I am very happy. Excellent experience, thanks to the seller Rubén Díaz for providing me with excellent service with the purchase of my vehicle. I am very happy. (Original) Excelente experiencia, gracias al vendedor Rubén Díaz por brindarme un excelente servicio con la compra de mi vehículo. Estoy muy contenta. Excellent experience, thanks to the seller Rubén Díaz for providing me with excellent service with the purchase of ...
I was reluctant to take my vehicle to Gettel Hyundai of Lakewood due to past experiences at this dealership, but with few good choices available at the time, I took a chance. Our advisor Ismael Irizarry completely changed my opinion about Gettel Hyundai of Lakewood. Ismael went above and beyond to ensure our vehicle was repaired to our satisfaction in a timely manner. All expectations were exceeded due to his efforts. This dealer should be proud of the manner in which Ismael represents the Gettel brand. My vehicle and I will definately be back! Tim Cantrell
Excellent service. Service advisor Devon O'Brien was a pleasure to deal with.
Brandon was a huge help in getting all my maintenance up to date for current mileage on my Sonata. He made it very easy to understand what all needed to get done. Will definitely continue to bring my car here for future maintenance!
Ruben was the best sales agent i have ever dealt with. Highly recommend him for any sale!
Thank you again izzy!
I’m very impressed with Devin O’Brian, assistant service manager. He is very professional yet personable. He took the time to explain what they were fixing and let me know what they suggest. I’m not going anywhere else for work on my 10yr old Tucson….. which is still a fantastic car thanks to Hyundai of Lakewood.
I would like to give a shout out to Devin O'Brien in the Service Center. He is a pleasure to work with and always makes sure my Tucson gets the proper service. My appointment are always handled in fast and cutious manner. It is a please working with him.
Our salesman Scott Mintz was exceptional. Look him up if you need a Hyundai. The buying process was straight forward with a little back and forth negotiations, but no games. From the time we went to the dealer until we took delivery of our vehicle was about 3 hours including a couple test drives. The new showroom is beautiful and comfortable. The follow up from the service department to install a couple of add ons was very quick and the service department communicated very well. Overall a great buying experience. 2025 Hyundai Santa Fe October 2024.
Devin O'Brian was very professional when I brought my car in for service! I will be sending more customers to him. Thank you!
If you need service at this location, give this young lady a shout out. Her name is Madison and she made a special impact on my Gettel service experience. Thank you madison
I recently worked with Alan and Morgan at Gettel Hyundai to replace my car, which was lost in Hurricane Milton. Both were incredibly responsive, kind, and truly committed to finding me the best possible deal. They spent a lot of time with me over the phone, even outside regular business hours, and never made me feel rushed. Their dedication and customer service were top-notch. If you’re in the market for a new car, do yourself a favor and buy from Gettel Hyundai!
Brandon at the Service center runs a tight ship and knows what he’s doing! He got me in and out seamlessly! I highly recommend requesting and working with him only! Thank you so much for your excellent customer service and attention to detail!
I will always recommend Gettel Lakewood, especially service agent Brandon. He’s taken care of me 2 times now, and he made getting my car worked on as stress free as possible! I will only book appointments with him from here on out!
(Translated by Google) The seller Ruben was excellent, he saw me a Porsche Cayman in perfect condition, thanks to the dealer for being a place where you can buy a car honestly, I give it 5 stars and it is 100% recommended. The salesman Ruben was excellent, he saw me a Porsche Cayman in perfect condition, thanks to the dealer for being a place where you can buy a car honestly, I give it 5 stars and it is 100% recommended. (Original) The seller Ruben was excellent, he saw me a Porsche Cayman in perfect condition, thanks to the dealer for being a place ...
Can’t thank Ruben Diaz enough for setting me up with a new vehicle! Great service!
Had our car serviced and Brandon Wanish helped us. He was very professional and very easy to deal with. We will for sure be back to see Brandon.
Had service from Ismael. Very thorough and detailed. Explained all the service requirements very clearly in a friendly manner.
Brandon helped me with my oil change and so much more. He definitely over delivered, got me out super quick, was very communicative and just a great guy. He helped me figure out a few things on my car as well which is above and beyond.
Brandon Wanish is very helpful nice and gets back to me very quickly. He always goes the extra mile to help me with my car. Thanks Brandon!
I recently had the best experience at this dealership, and I can't recommend them enough! The showroom itself is absolutely stunning, beautifully designed, and filled with an amazing selection of vehicles. From the moment we walked in, we were treated like valued guests by every single member of the staff. They were all so friendly, welcoming, and eager to help without any pressure. A huge shoutout to Scott Mintz, our salesman, who made the entire process smooth, easy, and genuinely enjoyable. He was incredibly knowledgeable and patient, answering all of our questions and ensuring we found the perfect car ...
(Translated by Google) I came to think of myself as excellent! In every sense of the word...quality service, good treatment and professionalism Especially the worker RUBEN DIAZ MOLINA who made his maximum effort to satisfy my needs and meet my expectations and thus obtain exactly what I was looking for for me and my family. I feel extremely grateful to him and I only wish him to continue like this so that he can satisfy many like me with his excellent service. (Original) Me llego a parecer !excelente! En todo el sentido de la palabra ...calidad atencion buen trato ...
Extremely satisfied with the service and the quickness. We are very happy with our purchase. I would definitely recommend. Kim helped us and she was very helpful sent videos and got us every step of the way
it was a pleasure dealing with Izzy. Gettel is so fortunate to have an associate with such a great personality. He told me a time the car will be done & it was sooner than I expected. Thank you Izzy I will be dealing with Izzy in the near future
Car shopping has a bad reputation with sleazy salespeople who don't honor or respect your time and wishes. We had the exact opposite experience with Kim P here at Gettel Hyundai. I've been casually shopping for over a year to find exactly what I wanted in my next car and when we first considered a Hyundai Palisade we made it clear we had no idea anything about the car and were not ready to make any decisions. We met Kim and she was beyond patient with us, ensuring to answer every question and walk us through every feature ...
My car was flooded in Helene . After hours of shopping I found a car I liked at gettel. Drove over an hour to bradenton where I was introduced to my salesman Scott Mintz. He was so professional, personable, knowledgeable, and kind. I ended up making a fair deal for the car and am very happy with my purchase. Scott even went so far as to contact the prior owners of the car (out of state)to see if they had the second remote! They did and he will be mailing it to me! Overall the whole experience at gettel was ...
Always have great service and the people are so friendly. I highly recommend them!
Brandon is always a pleasure to work with. He is straight forward and makes having my car serviced less painfull. I appreciate his hard work and he is easy to work with.
Brandon gave amazing service from beginning to end. Brandon answered all of my questions and was honest. Great personality!!! Straight forward!
Brandon Wanish was very courteous and efficient! Great Customer Experience!
Ruben was an excellent Salesman....Not at all pushy to make a sale and was very helpful throughout the entire experience
Encho was easy to work with and very knowledgeable about the Santa Fe. I was replacing a totaled car and everything was done in a (mostly) timely fashion.