Everything went okay. Could have been better. I pulled in and there was no one to take care of me. I had to go inside to find a service manager to help. He did a good job. Funny - When my car was done he gave me the wrong keys. :)

Very smooth and pleasant buying experience! All staff are friendly and patient. Dealership is bright and clean with lots of inventory. Highly recommend.

Just purchased a 2025 Elantra. Worked with Cas Dean who answered all questions I had and was a pleasure working through the purchase process from start to finish with him.

I had the pleasure of working with Jonathan and also Ali when purchasing my new car this week. While it was a little tricky as I had outside financing from my financial institution- Jonathan was amazing and helped me navigate through it all. Jonathan stayed in touch with me throughout the entire process and made sure everything went smoothly even while he was not scheduled to be in the dealership on delivery day. Ali assisted me with the final signing of paperwork and taking delivery. She helped answer my questions on the warranty and even helped me transfer items between the two cars. I highly recommend both these two sales reps at Gettel Lakewood. These are the two you want to give your business too!

Tiffany provides by far the best service

From the beginning of my service appointment with Mr. Brown to connecting and ending with Mr. Ray Norris, I was treated with outstanding customer service. I felt valued and appreciated.

Michelle was professional and knowledgeable. She kept things lighthearted and friendly. She either had or found the answers to all my questions. The facility is modern, roomy, clean and bright. The waiting area for the service department looked comfortable. I bought a used Kona for cash. Altogether a pleasant experience and I would recommend this dealership.

I love the car that I bought but the experience was not as good as the dealerships I had been to previously that day. I felt very rushed with the financing part, was charged way too much interest compared to what I could have got on my own and my finance person did not give good customer service. Salesperson Megan was very nice.